Delete My Data
How to delete your data from QR Me - Contact, an app by Carnaroli Software LLC.
- Your contact info and QR codes never leave your device. Delete the app to delete them.
- To delete anonymous usage and purchase data, send a deletion request with your Support ID.
Your contact info & QR codes
The contact information and QR codes you create are stored only on your device. On iOS, they may also be synced to your iCloud account. I never collect or store this data, so there is nothing for me to delete.
To delete it, simply delete the app from your device. To also remove it from iCloud, see the iCloud User Guide. If your device backs up app data to Apple or Google, you can delete those backups from your device's settings.
Anonymous usage & purchase data
To understand how the app is used and to manage in-app purchases, the app uses third-party services (RevenueCat and AppsFlyer) that collect pseudonymous data. This data is linked to a randomly generated Support ID, not to your name, email, or contact information. It may include:
- Country and coarse location
- Device type, operating system, and app version
- When you first installed and last used the app
- How you found the app, such as an ad campaign or referral source
- App usage events, such as creating your first QR code
- Purchase history and subscription status
AppsFlyer is only used on iOS and is disabled in the European Union, United Kingdom, and Switzerland.
Request deletion
If you'd like me to delete this data, just send me your Support ID:
- Open QR Me - Contact and go to the Info page.
- Scroll to the bottom and tap your Support ID to copy it.
- Paste it below and tap Email Deletion Request to open a pre-filled email, then send it.
Email didn't open? Send your Support ID to [email protected].
What happens next
I'll delete the data associated with your Support ID from RevenueCat and AppsFlyer and reply to confirm within 30 days of receiving your request (usually much sooner).
The following may be kept:
- Transaction records held by Apple or Google for purchases made with your Apple or Google account
- Records required for legal, accounting, fraud-prevention, or dispute-resolution purposes, only for as long as required
- Aggregated reports that don't identify individual users
Your purchases stay tied to your Apple or Google account, so you can still restore them in the app. If you keep using the app after your data is deleted, new usage data may be collected.
Subscriptions
Deleting your data or the app does not cancel a subscription. To cancel, manage your subscription through Apple or Google Play.
More information
For more details about what data is collected and how it's used, see the Privacy Policy. Have a question? Contact me.